Frequently Asked Questions
I’m not finding exactly what I want in your menu guide, do you have other selections?
Absolutely! In fact, we encourage this question. It is nearly impossible to list all of the selections and styles that we can produce. These menus, while extensive, are meant to be a general guideline. If your event is theme dependant, if you have family recipes you would like us to try, or if you have special dietary needs, please don’t hesitate to tell us. We love to get creative!
I want to provide my own alcohol for my event, may I do that?
If the facility at which you are hosting your event allows you to provide your own alcohol, that is your prerogative. However, if your event is at a Lundy’s-owned or -operated facility, state liquor license requirements do not allow for this provision.
Do you include gratuity or should I add gratuity?
We do not add a gratuity charge to your billing unless you request for us to do so. Your service labor fees are meant to cover the hourly wages, taxes and benefits of the service personnel required to work your event. The service staff certainly appreciates any additional gratuities you may choose to add. Many of our clients often do, but in no way does our staff expect additional gratuities. Gratuities may be paid directly to the event manager or added to your invoice post event.
Do you require a deposit?
Lundy’s requires a $500.00 non-refundable deposit to secure our services and date. This deposit is applied to your final invoice.
How many times will we meet prior to my event?
A maximum of two meetings are included with our experienced event staff. We will meet initially to discuss your event and to create the vision of your special day. After you have received your proposal, our staff will be available via telephone and email to answer any questions you may have. Once the contract has been finalized, we will meet again no less than ten days prior to your event to finalize details, receive final guest counts and discuss the time line of your event. This meeting will most likely take place at the actual event venue. Should you require additional consultation time, our design and coordinator fees begin at $75.00 per hour, depending on your assigned consultant.